Do you accept my dental insurance?
Our office will gladly assist you with your dental insurance claim. Our staff will send the appropriate claim forms and required documentation to your insurance company. Each insurance company has a variety of different types of plans. Although some insurance plans may require patients to see a specific dental office, most plans will pay insurance benefits to any dental provider ( whether they are "in-network" or "out-of-network"). Please contact our adminstrative staff for any specific coverage questions, they will be happy to assist you with these matters.
Can I make payment arrangements for dental procedures?
Yes, we have 2 methods in which extended payment plans can be used with our office. One option is to use dental financing through CareCredit Financial. Carecredit is a health services credit line that can be used for dental, medical, and veterinary expenses. Carecredit is offered through GE Money Bank (GEMB) and gives patients the ability to make monthly payments for their dental services. Our staff can assist you with questions about this option and guide you through the simple application process.
Another extended payment option is to make pre-payments on your account. Many patients find it helpful to make installment payments in the weeks/months prior to a dental service, so that their final payment can be made on the day of service. Please talk with our financial coordinator if you would like to set up this type of arrangement.
Who is the best dentist to go to at your office?
All four of our dentists have unique and specialized training in various areas and years of experience. While our patients usually see one dentist for their treatment needs, there may be occasions where a patient might see one of the other practicioners in our office for a particular service. Please discuss your dental needs (i.e. cosmetic dental work, conscious sedation, orthodontics, etc.) with our staff and we can help direct you to the provider best suited to your needs.
I am fearful at the dentist. Do you offer sedation or nitrous oxide?
Yes. We are very aware of the needs of our patients and can do many things to make your dental visit as comfortable as possible. We can help you relax by prescribing a medication that can be taken prior to your visit, you will be awake and aware, just more relaxed. We also offer nitrous oxide (laughing gas) which is breathed in during your visit and leaves no effect after the procedure is over. We can also offer deeper levels of sedation as well, so please plan to discuss these options with one of our dentists.
How often do patients need x-rays?
We do recommend that patients have periodic x-rays. This is the only way to diagnose problems that cannot be seen by the naked eye (bony defects, cavities between teeth and on root surfaces, cancerous areas, apical abscesses, etc.) We understand that radiation safety is important to our patients and our office uses only the latest technologies. All our x-ray machines are low-dose radiation machines and are extremely safe. How often a patient needs x-rays depend on the patient's dental history ( i.e. cavity prone, existing restorations, etc) and the treatment outline. We do not take excess x-rays, and will recommened the minimum amount of films that still provide us with adequate means of diagnosis.
Are amalgam or silver fillings safe?
While the FDA still says amalgam can be used in dental offices, we have not used amalgam (silver fillings) since the late 1980's. Regardless of an individual's position on the safety debate about the mercury levels in amalgam, the fact is there are better restorative materials available. We use resin composite materials that actually bond the tooth together and make it stronger. A major problem with amalgam fillings is that they expand and contract with temperature changes in the mouth (cold drinks, hot foods, etc.) . Over time this can cause them to fracture, creating leakage and allowing recurrent decay and damage to tooth structure. Therefore, we choose to treat patients with better restorative materials than amalgam.